Privacy Policy

Last updated: July 22, 2026

Pack It Up Pest Control ("Pack It Up," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website at www.packituppest.com, how we use it, and the choices you have. By using our website or requesting a quote, you agree to this policy.

Information we collect

We only collect the information you choose to give us. When you contact us — by phone, text, email, or the chat on our website — we may collect:

Your name
Your phone number
Your email address
Your service address
The type of service you're interested in

We do not require you to create an account, and we do not knowingly collect information from children under 13.

How we use your information

We use the information you provide solely to:

Respond to your quote request and contact you about service;
Schedule, provide, and follow up on pest control services;
Keep records required to run our licensed business.

We may contact you by phone, text, or email using the details you provide. You can opt out of non-essential messages at any time by telling us, or by replying STOP to a text.

How we share information

We do not sell or rent your personal information. We share it only with trusted service providers who help us operate — for example, our website host (Vercel) and our email delivery provider — and only so they can perform services for us. We may also disclose information if required by law.

Mobile information & text messaging (SMS)

If you provide your phone number and opt in, we may contact you by SMS text message and by phone about your quote, appointment scheduling, service updates, and — if you separately opt in — occasional offers and reminders.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information you share when opting in to text messaging (such as your phone number and consent) is not shared with any third parties for their own marketing. The only parties that may process this information are the vendors that help us deliver our own messages (for example, our messaging/CRM provider), acting solely on our behalf. Text-messaging originator opt-in data and consent are never sold or shared with any third parties or affiliates for marketing purposes.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and get help by replying HELP. Opting out of texts will not affect our ability to reach you by phone or email about a service you requested. See our SMS Terms for full details.

Cookies and analytics

Our website uses minimal cookies necessary for the site to function. We may use privacy-respecting analytics to understand how visitors use the site in aggregate. We do not use your form submissions for advertising.

Data retention and security

We keep quote and customer information only as long as needed to serve you and meet our legal and business obligations, then dispose of it securely. We use reasonable safeguards to protect your information, though no method of transmission over the internet is 100% secure.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you the right to:

Know what personal information we have collected about you;
Request that we delete your personal information;
Correct inaccurate personal information;
Not be discriminated against for exercising these rights.

Because we do not sell or share your personal information for cross-context behavioral advertising, there is no "Do Not Sell My Personal Information" action needed. To exercise any right above, contact us using the details below and we'll respond as required by law.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "Last updated" date above.

Contact us

Questions about your privacy? Reach us at:

Pack It Up Pest Control
41877 Enterprise Cir N, Ste 200
Temecula, CA 92590
Email: hello@packituppest.com
Online: Contact us
Phone: 951-441-BUGS (2847)
CA Pest Control License #PR 10137